I am passionate about CRM and the importance of an effective CRM for every organization. With over 10 years of experience in roles such as Account Manager, SaaS Product Specialist, and Head of Sales, I have an understanding on how to build a CRM to suit the user, management – and perhaps most importantly – the customer.

Today, I work as a consultant at Sopra Steria and specialize in driving digital transformation for clients across diverse industries by bridging strategic business needs and technology development. To achieve this, I leverage the Microsoft ecosystem, primarily Dynamics 365 Sales.

What does this blog focus on?

• Microsoft Dynamics Sales
• No-Code and how far you are able to configure Dynamics Sales (without coding)
• Best practices within Dynamics Sales

Who is this blog for?

• Users of Dynamics Sales
• Consultants working at the intersection of business and technology
• No-code enthusiasts
• Individuals interested in Microsoft Dynamics Sales

Public speaking engagements

Upcoming speaking sessions:
2024-05-23 Topic: Dynamics Sales and Release Wave 1 2024

Past speaking sessions:
2024-01-17 Topic: New features in Power Platform 2023
2023-11-14 Topic: Microsoft Dynamics Sales Release wave 2 2023
2023-05-10 Topic: Microsoft Dynamics CRM vs Salesforce CRM
2023-04-26 Topic: Microsoft Dynamics Sales Release wave 1 2023

All the best,
Jakob